Our Services

AdviseIT offers a wide range of ICT Consulting services grounded in leading industry standards and internationally recognised best practice frameworks, including but not limited to those published by the standard setting organisations below. AdviseIT sources consultants who are certified or highly conversant with these standards and best practices, in addition to the ICT standards and policies of the South African Government, such as the Corporate Governance of ICT Policy Framework (CGICTPF), GWEA, MIOS, MISS etc.
  • International Standardisation Organisation (ISO/IEC) – including but not limited to ISO/IEC 27000-series of information security standards, ISO/IEC 31000 – Risk Management, ISO/IEC 38500 – Corporate Governance of ICT, ISO/IEC 22313 – Business Continuity Management, ISO/IEC 20000 - IT Service Management, ISO/IEC 9001 – Quality Management.
  • Center for Internet Security (CIS)
  • National Institute for Standards and Technology (NIST)
  • Control Objectives for Information Technologies (COBIT) -ISACA
  • Information Technology Infrastructure Library (ITIL)
  • International Institute of Business Analysis (IIBA)
  • Payment Card Industry (PCI)
  • Cloud Security Alliance (CSA)
  • Open Web Application Security Project (OWASP)
  • Object Modelling Group (OMG)
  • The Open Group Architecture Framework (TOGAF)
  • Software Engineering Book of Knowledge (SWEBOK)
  • Guide to the Business Process Management Common Body of Knowledge (BPM CBOK)
  • American Productivity and Quality Center (APQC)
  • Project Management Book of Knowledge (PMBOK)
  • The Business Continuity Institute (The BCI)
  • Disaster Recovery International (DRI)
  • National Fire Protection Association (NFPA)

1. ICT Governance, Risk and Compliance

Our Corporate Governance of ICT service offering will assist your organisation in the planning, design and implementation of an effective Corporate Governance of ICT system and practices based on the widely adopted ICT governance frameworks, standards and best practices. Our Corporate Governance of ICT range of services, addressing both governance and management areas, include the following:
a) ICT Governance Systems Review, Re-Design and Implementation
  • Assessment of existing ICT governance system and practices to provide management with a comprehensive picture of the ICT governance “AS-IS” in your organisation, identifying gaps against best practices and providing you with actionable recommendations to improve the status quo.
  • Design and implementation of a comprehensive and customised Corporate Governance of ICT system leveraging best practice frameworks and standards
  • Assessment of existing ICT management practices to provide management to identify gaps against best practices and providing management with a road map for improving the existing management processes
  • Maturity assessment of existing governance and management processes
  • COBIT and ITIL implementation
b) Review and updating of ICT Policies and Procedures
  • ICT policies lifecycle management
  • Development of new policies and procedures
  • Review and updating of existing ICT policies portfolio against standards and best practices
c) Risk and Privacy Management
  • ICT risk management process implementation based on leading standard and best practices
  • Risk assessment, including third-party risk management
  • Management of risk register
  • Personal Information Impact Assessment (PIIA)
  • Development and implementation of privacy management frameworks
d) Compliance
  • Development and implementation of ICT compliance management process, including the establishment of an ICT compliance register
  • Compliance review and reporting
  • POPIA compliance assessment

2. ICT Audit and Assurance

AdviseIT offers objective and independent ICT assurance services covering all areas of ICT governance and management, to assist organisations in mitigating the risks associated with internal systems, people, business processes, projects, applications, data and third-party reliance, including:
  • ICT Audit – General controls 
  • Risk and Compliance audits, including third-party risk
  • General ICT assessments
  • Service provider’s performance assessment

3. ICT Strategy and Technology Planning

We offer professional services to support and contribute to organisational changes by assisting organisations in crafting actionable ICT strategies and technology planning. Our consultants are well versed in strategic planning techniques, including Environmental scanning, SWOT analysis, PEST analysis, Scenario planning, BSC, Value Chain analysis, Benchmarking, Technology Trends analysis etc. Our ICT Strategy and Technology Planning services involves the key activities below:
  • Performing AS-IS analysis and developing a TO-BE status
  • Developing alternatives solutions and performing cost/benefits analysis
  • Developing ICT strategies, Implementation Plan and Road Map
  • Review and updates to an existing ICT strategy
Our consultants have deep knowledge and understanding of the most popular analytical strategic planning tools and frameworks, including TOGAF, and have the necessary expertise and experience in developing ICT strategies in both the private and public sector.

4. Business Analysis

Our consultants have a solid expertise in business analysis methodologies and lifecycles and Data Management approaches. We can assist your organisation to successfully deliver projects, by defining business capabilities, uncovering the root of business problems, and aligning to customer needs. The business analysis services we offer at the various stages of a change cycle are shown in the figure below. Our offering in the area of Business Analysis include:
  • Enterprise Analysis
  • Business Process Analysis
  • Business and Functional Requirements Specification
  • Solution Evaluation

5. Business Process Management

BPM is a body of methods, techniques and tools to discover, analyse, redesign, execute and monitor business processes. BPM is therefore concerned with how work is performed in an organisation to ensure consistent outcomes and to take advantage of improvement opportunities. We have adopted the following widely adopted approach to our BPM assignments.
Our consultants are well versed and experienced in the use of the following tools and techniques to meet our client’s BPM objectives:
  • Process identification and enumeration techniques (interviews, facilitated workshops, document review etc.)
  • BPMN
  • Process Gap Analysis
  • Lean Practices
  • Process Performance Analysis
  • Cause and effect analysis
  • Cost-Benefit Analysis
  • Value Stream Analysis
  • Process Benchmarking
  • BPM tool for modelling and simulation (ARIS, SPARX, VISIO, etc.)

6. Business Architecture

Business architecture represents holistic, multidimensional business views of: capabilities, end-to-end value delivery, information, and organizational structure; and the relationships among these business views and strategies, products, policies, initiatives, and stakeholders.
AdviseIT Business Architecture services include developing a comprehensive and transparent views of the business ecosystem. AdviseIT’s consultants are well conversant with leading Enterprise Architecture frameworks and tools, including but not limited to TOGAF, ARIS, QualiWare, MS Visio etc.

7. Information Security Management

The practice of information security has become much more complicated and the need for qualified information security professionals has become critical. AdviseIT assist organisations in improving their understanding of the risks faced by their critical information assets, and deploying the necessary controls to effectively manage them. Our information security management service offerings include the following:
  • Planning and implementation of information/ cyber security programs
  • Information Security Management System (ISMS) implementation
  • Risk assessment
  • ISO 27001, NIST and CIS-based controls assessment
  • Development and implementation of information security operational procedures
  • Review and improvement of Information security governance practices
  • Information security awareness and training
  • Information security policies creation, review and update

8. Business Continuity Management System and ICT Disaster Recovery Management

Our Business Continuity and ICT Disaster Management services based on internationally recognised standards and best practices, help identify, assess the risks associated with disruptive events to your business operations, plan, develop and assist in the establishment of a comprehensive and effective Business Continuity Management System (BCMS), in order to improve business resilience and preparedness to disruptive events.
Our Business Continuity Management and ICT Disaster Recovery services include the following:
  • Establishment of a Business Continuity Management System (BCMS)
  • Resilience and Preparedness Assessment
  • Business Impact Analysis (BIA)
  • Risk Analysis
  • Business Continuity Plan (BCP)
  • BC Training/Testing
  • BCP Maintenance /Continuous improvement)
  • Disaster Recovery Plan (DRP)

9. ICT Project Management

Our project management consultancy services enable organisations to successful deliver simple to complex change projects/programs. Our project management practices are client-focused and our professional project managers rigorously and consistently apply leading project management methodologies and tools to ensure that the business-related change objectives are met.
Our Project Management approach is aligned with de facto project management standards: PMBOK and PRINCE2.

Our Clients

The following are some of the clients that AdviseIT has successfully partnered with in the past.
  • Office of the Chief Justice (OCJ)
  • Fullstream Business Services (FBS)
  • Tsenelo Technologies